ED Magedson – Founder
Sierra Living Concepts44830 South Grimmer Blvd. Fremont, California USA
Sierra Living Concepts poor quality, horrible customer service, Fremont California
Stay away from Sierra Living Concepts and let as many people know as you can!
I purchased a large media console table with iron frame and solid wood in early Sep 2013 and my order did not deliver to me until Nov 18, 2013. I understand furnitures manufactured in overseas take time so this does not bother me as much yet throughout the entire 3 months, you cannot talk to a live person to understand the status of the order. I left message on their customer support but no one called me back. When I finally received my media console, they had a trucking company shipped and simply dropped my 230LB furniture on front door and the driver told me, they were told not to move inside the house. The outer carton is all damaged/rugged already. The driver told me normally there'll be enough buffer tin side the carton to protect the product but he is OK for me to add a comment in the packing sheet to state " box with damages, consignee to inspect" with signature. [continued below]....
This report was posted on Ripoff Report on 12/16/2013 11:39 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sierra-living-concepts/fremont-california-94538/sierra-living-concepts-poor-quality-horrible-customer-service-fremont-california-1107406. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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