• Report: #849010
Complaint Review:

Sierra Living Concepts

  • Submitted: Mon, March 05, 2012
  • Updated: Mon, March 05, 2012

  • Reported By: Izza Problem — St. Augustine Florida United States of America
Sierra Living Concepts
44830 South Grimmer Blvd., Internet United States of America

Sierra Living Concepts Misrepresentation of Quality of Furniture; Order took FOUR months to receive; Required 100% up-front deposit (although not disclosed upon purchase), Internet

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Warning:  do not purchase furniture from Sierra Living Concepts, an internet based business out of California. They sell what appears to be very interesting, custom-made furniture that is crafted in India.  I placed an order in October 2011 and just received it last week.

  •  I was told that fulfillment of the order would be 2-3 months.  It took 4 months.

  • I was not told that they would require 100% up-front payment for this order.  I found out when I saw that my charge card was charged in full when my order was placed.

  • The furniture they delivered arrived damaged:  with stains on the leather and a totally cracked leg.

  • The furniture received was supposed to be two good quality orange leather chairs.  The craftsmanship was horrible.  What cost $1,000 could be purchased here in the states for $250.  In fact, the leather was white leather and was either stained or painted orange.  The seams of the leather were not even fully painted or stained and still were white in places.

  • When I contacted the company about my disappointment, I was told to call in a furniture repairperson and to have the furniture fixed.  They would pick up the bill.  I was also told that I could take off the black stains on the leather with nail polish remover.
Save your money and purchase furniture elsewhere.

This report was posted on Ripoff Report on 03/05/2012 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sierra-living-concepts/internet/furniture-furnishingssierra-living-concepsierra-living-concepts-misrep-9418fhtm-849010. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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