ED Magedson – Founder
Signature Tax Service TRUSTED BUSINESS | Ripoff Report Verified™…businesses you can trust. Experienced Tax Attorneys and tax professionals representing clients before the IRS and state negotiating legal tax relief agreements in areas of filing delinquent tax returns, payroll tax representation, bank levies, audits, & more.201 Spear Street, Suite 1100 San Francisco, California USA
Signature Tax Service TRUSTED BUSINESS REVIEW: Signature Tax Service dedicated to total customer satisfaction. Signature Tax Service past and current approach to business is focused on providing the highest quality tax representation, San Francisco, New York, Dallas, Chicago, Atlanta, Houston, Los Angeles, and Ft. Lauderdale
REVIEW UPDATE: March 9 2017 : Signature Tax Service remains committed to increased customer satisfaction and has improved their business practices over the years to better serve their customers. Signature Tax Service is truly dedicated to making sure their customers are satisfied and that any complaints which do arise are addressed promptly and fairly.
To date, Signature Tax Service has made good faith efforts to resolve all complaints reported on Ripoff Report. Based on our experience, the member business has proven to be among the top members of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program as a Verified Safe Business™.
Over time and since becoming a member, Signature Tax Service has remained actively engaged and improving the way they address customer service complaints. As an active and current member of the Ripoff Report Corporate Advocacy Business Remediation and Customer Satisfaction Program we are happy to report that now more than ever Signature Tax Service remains committed to improving customer satisfaction. [continued below]....
Ripoff Report Verified™ .. part of Ripoff Report Corporate Advocacy Business Remediation & Customer Satisfaction Program.A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
Ripoff Report Verified™ REVIEW:
EDitor’s UPDATE: Positive rating and recognition has been given to Signature Tax Service for its commitment to excellence in customer service.
Ripoff Report’s discussions with Signature Tax Service have uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Signature Tax Service listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and become more efficient as a company in the services offered and the support for those services.
The information provided in this report below is based on comments made by marketing director Gina Maura during an on-site inspection held by a third party verification company with no biases toward Signature Tax Service.
A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business..
Signature Tax Service provides resolutions for clients with tax debt situations. They have an in-house attorney with 42 years of experience, as well as a team that is focused on integrity and customer service. Their company does not accept a client unless a resolution can be reached.
In order to acquire leads for services, their company uses Google Ad words campaigns where Search Engine Optimization and Search Engine Marketing target people who are looking for tax relief or tax help. They also run radio ads and are in the process of developing a television commercial.
Their company has a standard process for turning leads into clients. First, when a call is received, the prospect is briefly interviewed or qualified for assistance. Then, if the individual is qualified or can be assisted, they are forwarded to a tax consultant. Lastly, if the caller does not qualify for assistance from Signature Tax, they are given a referral.
”When asked to describe the typical experience a client might expect when working with Signature Tax, their marketing director Gina Maura explained, “After the initial qualification interview, a client’s file is then handled by a tax consultant. After consultation with the IRS and the client, the file moves to the tax attorney and becomes a case. Throughout the process, clients are provided various means of communication such as email, text messaging, and phone access to a live representative 24 hours a day.”
Signature tTax offers a website where clients can submit a form, send an email, or locate a contact number if they have a complaint. Their top management is hands on and oversees the culture of the organization through communication, critique, and motivation.
Their company is also working to improve some of their current internal processes. Signature Tax prides itself on maintaining communication with their clients. As a result, their avenues of communication, i.e. phone access, messaging etc. are constantly evolving. They are also working on their tracking of advertising campaigns.
During the onsite interview, Mrs. Maura was asked to explain what types of changes she has personally seen the company make in an effort to honor their commitment to “do whatever it takes” to make things right with the consumer: “Signature Tax prides itself on communication with the client. Top management is engaged with clients and staff in order to maintain a comfortable working relationship between Signature Tax and their clients. Signature Tax has superior customer service and an exceptionally experienced staff. In an effort to meet client needs, Signature Tax conducts client service surveys on the phone.”
Their upper management team makes it clear to their staff that clients are the priority and they come first. They stress the importance of handling a client’s case in a timely and professional manner. Signature Tax is proud to be verified by the Corporate Advocacy Business Remediation and Customer Satisfaction Program and to be viewed as a strong company that maintains mutually fulfilling business relationships.
Signature Tax Service / Statements from the owner Clifford V. Aaron, ESQ..
” My experience representing tax clients spans over forty years with unmatched success that I bring to Signature Tax Service. We are dedicated to providing our clients with the most qualified and experienced tax resolution team in the industry, offering you unparalleled comprehensive representation. We specialize in tax settlements, wage levy & garnishment releases, as well as all aspects of general tax resolution. Our wealth of knowledge and experience have enabled us to generate a proven track record of success in resolving client tax debts. We have a talented team of Attorneys, CPAs, Enrolled Agents and other Tax Professionals whose primary goal is to obtain the best possible resolution for you. They have the experience and ability to immediately assess your particular situation and determine the most effective solution, regardless of how complex your case may be. The Signature Tax team is dedicated to relieving you of the stress of dealing with the IRS and negotiating the best possible result for you." Ripoff Report was pleased to learn that Clary Solar’s past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
STATED IMPROVEMENTS FROM YOUR COMPANY NAME.
Signature Tax Service recognizes that complaints posted on Ripoff Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Ripoff Report’s review, Signature Tax Service has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience. In summary, after our investigation, which included discussions with Mr. Aaron, Ripoff Report is convinced that Signature Tax Service is committed to quality delivery of services resulting in total client satisfaction.
Read about Ripoff Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.
Check out Signature Tax’s informative website
Signature Tax .. Best Reviews and Success in the Industry http://signaturetaxreviews.com/ At Signature Tax, we are constantly improving our policies and procedures http://signaturetaxcomplaints.com/ Tax Fraud: The IRS and the Treasury Department will prosecute!.
This report was posted on Ripoff Report on 10/14/2013 08:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/signature-tax-service-trusted-business-ripoff-report-verifiedbusinesses-you-can-trust-experienced-tax-attorneys-and-tax-professionals-representing-clients-before-the-irs-and-state-negotiating-legal-tax-relief-agreements-in-areas-of-filing-delinquent-tax-returns-payroll-tax-representation-bank-levies-audits-more/san-francisco-california-94105/signature-tax-service-trusted-business-review-signature-tax-service-dedicated-to-total-cu-1091801. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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