• Report: #1162300
Complaint Review:

Silver King International

  • Submitted: Tue, July 15, 2014
  • Updated: Tue, July 15, 2014

  • Reported By: COLifer — Colorado Springs Colorado
Silver King International
3009 W Colorado Ave Colorado Springs, Colorado USA

Silver King International Silver King Vacuum Rude customer service, condescending, unclear, scam Colorado Springs Colorado

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We bought our Silver King around Christmas time.  We were very excited!  It is a great product.  However, when we agreed on the price, he quoted us around $1300.00 (I need to double check that exact about) and zero percent finance charge for the first year.  


When we got our bill, it was for $2225.00 and they are charging us a 21% finance charge every month.  When I called, I keep getting passed around to differnet people and I finally spoke to a guy named Clint who was so rude and condescending.  I finally told him how rude he was and he said "it takes two lady" when I reminded him, I'm the customer, he said "and?".


He told me I need to call another number.  When I said I want to return the product, he said no, you can't.  "You will not be retuning your vacuum" and laughed at me.  He said it was past the 3 days of purchase and it's too late.  I had him on speaker phone in my office and people where literally covering their months is shock at the way this guy was talking to me.  

I will be following up with the finance company.  Clearly this guy Clint has no understanding of how to speak to people.  I wouldn't recommend them based on that interaction alone.  


Good making a purchase from this company.  I would never recommend them to anyone! 

This report was posted on Ripoff Report on 07/15/2014 04:08 PM and is a permanent record located here: http://www.ripoffreport.com/reports/silver-king-international/colorado-springs-colorado-80904/silver-king-international-silver-king-vacuum-rude-customer-service-condescending-unclea-1162300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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