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Report: #1209266

Complaint Review: Silver RVs - Marina Del Rey California

  • Submitted:
  • Updated:
  • Reported By: kerryelizabeth — Los Angeles California
  • Author Not Confirmed What's this?
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  • Silver RVs 4363 Lincoln Blvd Marina Del Rey, California USA

Silver RVs LA Discount RV Rental, LA RV Rental fraud, dangerous, misleading advertising Marina Del Rey California

*REBUTTAL Individual responds: This lady is crazy
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We rented an RV from LA Discount RV rentals, also known as Silver RV Rentals.  

 

The RV was not as advertised. It had no heat, no water, no ac, leaked gas, no refrigerator, leaked sewage.

 

We drove 95 miles to Idyllwild from Los Angeles to realize nothing worked.  After spending a freezing night in the mountains we had to turn around to come back.  We were supposed to spend four nights, we spent one.

 

After having to leave our vacation to return home due to the vehicle's performance I reviewed Yelp and realized this is what this owner does.  He advertises one thing and provides another.  You'll see he has a history of leaving people in the lurch and taking their money.  

 


 


He still owes us $783 - after refusing to provide us with a full refund.

 


 

If you can't help me, could you please tell me who governs rental cars, so I can report him to them?

 

With kind regards,

Kerry Hecht

This report was posted on Ripoff Report on 02/15/2015 11:55 AM and is a permanent record located here: https://www.ripoffreport.com/reports/silver-rvs/marina-del-rey-california-90292/silver-rvs-la-discount-rv-rental-la-rv-rental-fraud-dangerous-misleading-advertising-m-1209266. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Individual responds

This lady is crazy

AUTHOR: silver rv rental - (USA)

SUBMITTED: Thursday, July 02, 2015

POSTED: Thursday, July 02, 2015

Mrs Kerry Heck was not the person who rented and filed 7 complaints against us. She looks for companys that she can hold up and try to get something out of them. Everything that happened with the rv was 100 percent user error  The reason why the gray bathroom water had a slight leak was because she DID NOT shut the valve properlyShe complained about the water running out that is because she used it up its a rv not a home. Please take this crazy lady with a grain of salt  

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