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Report: #1357638

Complaint Review: Simmons First Bank - Hot Springs Arkansas

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  • Reported By: Neva — Bismarck Arkansas USA
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  • Simmons First Bank 1431 Albert Pike Rd Hot Springs , Arkansas USA

Simmons First Bank Simmons BankSimmons Bank of Hot Springs Dishonest Simmons Bank Hot Springs Arkansas

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 On November 21, 2016, Directv took $526.91 out of my checking account without prior authorization. I called Simmons Bank, I spoke to the Branch Manager, April Zebik, we then placed April on a brief hold, to connect, April, myself, and Directv on the same call. April asked the Directv representative how long it would take to refund the $526.91, when I had returned the equipment back to the merchant the day before, and the Directv representative, told April to deny the Directv charge and they would not try this again, or April and I would have opened a new account, then on 2/9/2017, Simmons Bank takes $526.91 out of my account, when a branch Manager had already fixed this issue. Now we have 15, $35.00 overdraft fees and am out $526.91 because Simmons Bank and their lack of communication skills. After calling about 5 times, the bank manager at the Albert pike location, Anita, told me to Quit calling!!!!! That is the worst customer service I have ever seen.

This report was posted on Ripoff Report on 02/22/2017 10:57 AM and is a permanent record located here: https://www.ripoffreport.com/reports/simmons-first-bank/hot-springs-arkansas-71913/simmons-first-bank-simmons-banksimmons-bank-of-hot-springs-dishonest-simmons-bank-hot-s-1357638. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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