ED Magedson – Founder
simoniz Fix it scratch repair16995 W. stratton Drive New berlin, Wisconsin United States of America
I ordered on January 5th , 2010 from a TV advertisement: fix it. I called and order 1 order of fix it. While on the phone, I told the young lady I did not want to hear any other advertisement or sell. She told me she had to do it , for me just to listen and say No. She also told me we will be recorded. I did listen for the next 20 minutes I was on the phone saying No to her sell(see enclosed phone list ). At the end, I finally order one order of fix it with shipping for one kit, just like I had planned to do.
On January 20, I received the package with a total of 5 orders. On the 21st, I called the company and they told me they had charged me over $140 dollar include $50 for shipping. They also told me I need to return and pay for my own shipping for their mistake. I told them I never order a total of 5 and I should not pay for the shipping of $50 I was charged and I also should be refunded the money for the shipping I have to pay because of their mistake.
This report was posted on Ripoff Report on 01/21/2010 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/simoniz-fix-it-scratch-repair/new-berlin-wisconsin-53151/simoniz-fix-it-scratch-repair-charge-me-for-items-not-order-plus-shipping-fees-new-berlin-557967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.
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