• Report: #557967
Complaint Review:

simoniz Fix it scratch repair

  • Submitted: Thu, January 21, 2010
  • Updated: Thu, January 21, 2010

  • Reported By: angele — shingle springs California United States of America
simoniz Fix it scratch repair
16995 W. stratton Drive New berlin, Wisconsin United States of America
  • Phone: 262-796-2018
  • Web:
  • Category:

simoniz Fix it scratch repair charge me for items not order plus shipping fees New berlin, Wisconsin

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I ordered on January 5th , 2010 from a TV advertisement: fix it.  I called and order 1 order of fix it.  While on the phone, I told the young lady I did not want to hear any other advertisement or sell.  She told me she had to do it , for me just to listen and say No. She also told me we will be recorded.   I did listen for the next 20 minutes I was on the phone saying No to her sell(see enclosed phone list ).  At the end, I finally order one order of fix it with shipping for one kit, just like I had planned to do. 

On January 20, I received the package with a total of 5 orders.  On the 21st, I called the company and they told me they had charged me over $140 dollar include  $50 for shipping. They also told me I need to return and pay for my own shipping for their mistake. I told them I never order a total of 5 and I should not pay for the  shipping of $50 I was charged and I also should be refunded the money for the shipping I have to pay because of their mistake.   

This report was posted on Ripoff Report on 01/21/2010 01:03 PM and is a permanent record located here: http://www.ripoffreport.com/reports/simoniz-fix-it-scratch-repair/new-berlin-wisconsin-53151/simoniz-fix-it-scratch-repair-charge-me-for-items-not-order-plus-shipping-fees-new-berlin-557967. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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