• Report: #994605
Complaint Review:

Simple Mobile

  • Submitted: Thu, January 10, 2013
  • Updated: Thu, January 10, 2013

  • Reported By: Tayrosay — Carson California United States of America
Simple Mobile
Internet United States of America

Simple Mobile Horrible Rude Internet

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I have been a simple mobile customer for a little over a year and I must say the customer service I have received has been HORRIBLE. I always receive a text message saying that my data service will be suspended due to a violation of terms and conditions. I called them and asked if this was a glitch in the system because I rarely use the internet, they said yes not to worry about anything. The next day my service is suspended and they werent able to reactivate it for two days, I insisted that I wanted my money back and they said it was nothing they could do. I was supposed to be transferred to a supervisor twice and I kept being sent to a recording that hung on me. I was angry that I lost $40 but the stress from their service is unbearable. PLEASE do not go to simple mobile, they are truly a headache.

This report was posted on Ripoff Report on 01/10/2013 12:22 PM and is a permanent record located here: http://www.ripoffreport.com/reports/simple-mobile/internet/simple-mobile-horrible-rude-internet-994605. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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