Report: #943994

Complaint Review: Simple Mobile

  • Submitted: Thu, September 20, 2012
  • Updated: Thu, September 20, 2012
  • Reported By: Mschief — Covina California U.S.A.
  • Simple Mobile

    United States of America

Simple Mobile WARNING major ripoff company Internet

Show customers why they should trust your business over your competitors...

Simple Mobile is a ripoff I paid for unlimited everything but yet two weeks into the month they cut my internet off. I called first and was told I went over my limit, when I explained that I had unlimited they then tried to say that I violated their terms and conditions. When I explained that I had not done this they continued arguing that it was my fault. I told them all I did was check email, look up information and such. They then told me to call corporate which I did and again got the same run around and when I ask for a refund of my monthly fee they refused. Long story short I paid for unlimited everything and I have no internet and all they tell me is wait till next month when I pay again and I will have internet again and what get it turned off after two weeks? This company has very poor customer service and they lie their plans say unlimited BUT there not. I am now headed back to VirginMobile
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This report was posted on Ripoff Report on 09/20/2012 08:30 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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