• Report: #275595
Complaint Review:

Simplicity Gourmet - Vollrath - Pro-Health Alternatives - Integra - Equitable Acceptance

  • Submitted: Fri, September 21, 2007
  • Updated: Fri, December 07, 2007

  • Reported By:Twin Cities Minnesota
Simplicity Gourmet - Vollrath - Pro-Health Alternatives - Integra - Equitable Acceptance
8421 Wayzata Blvd Suita 305 Golden Valley, Minnesota U.S.A.

Simplicity Gourmet - Vollrath - Pro-Health Alternatives -Integra - Equitable Acceptance Basic Info About the Company Golden Valley Minnesota

*UPDATE Employee: Our company does not have all of these names - each of these companies are seperate entities

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The company goes by so many names, that it is hard to keep track of them!

Simplicity Gourmet does sell really good (but expensive) cookware. It is up to the individual person on what price they are willing to pay for good cookware. The pots and pans range anywhere from $200 per piece up to $6000 per set. It gets to be a pretty hefty price for a set of cookware that "will last forever." Although the sales representative will tell you that because the company sells you the product directly (to eliminate overhead costs and save you a bundle), the rep will also neglect to tell you that up to 30% of what you'll spend on the cookware is what they will pocket.

I'm sad to say that I actually signed up to be a "communication intern" for Simplicity, Pro-Health - (not sure what the forefront name of the company is). In my defense, I was a college student in need of money and on break for the summer. Simplicity sent me a letter. I was swindled into thinking that it would be a real "communications internship" not actually a "sales job."

After three interviews, I got the job. As soon as I agreed, they had me deposit $150 for my "demonstration kit" (money that I did not have, and had to put it on my charge card). If I were not to complete the 16-week "internship," I would lose my $150. I should have seen red flags at this time, but I really wanted to believe this company would be a good company.

I hope no one else answers the call to be a "communications intern" with Simplicity. Simplicity did a lot play on words to manipulate people to become interns. It's sad. I feel like I wasted my summer. I did learn the lesson that I have to be careful in selecting my future jobs.

Sadly, during the internship, I sold a huge set to my brother (valued almost $4000). He loved the product. The only thing is, since he financed through them (Equitable Acceptance), they told me to tell him his interest rate will be 18%. However, when his statement came, it was actually 21%. (I felt like a liar! He doesn't blame me though, however, I feel responsible.) He has been calling the company (both Equitable Acceptance and Simplicity), but no one has replied or returned his calls. I stepped in. Talked to my manager, who told me he'd take care of it. Naive me, I believed him. Depressing still, it has been three months now and my younger brother still hasn't gotten his interest changed.

I have since left the company. The summer internship was over, and I was offered a real "communications internship," not the sales rep thing that didn't fit the description.

The company talked a lot about integrity. They even talk about it during the product demonstrations. Most times, I had a hard time believing what they were saying because I felt like I was lying to a lot of people when I did the presentations. It felt unnatural, and I'm glad I didn't do a good job of selling the cookware. Otherwise, more people would be in bad situations where the company doesn't return calls or help satisfy customers, like what they're doing to my brother.

I'll let you know how his experience goes.

Twin Cities, Minnesota

This report was posted on Ripoff Report on 09/21/2007 11:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/simplicity-gourmet-vollrath-pro-health-alternatives-integra-equitable-acceptance/golden-valley-minnesota-55426/simplicity-gourmet-vollrath-pro-health-alternatives-integra-equitable-acceptance-ba-275595. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 UPDATE Employee

Our company does not have all of these names - each of these companies are seperate entities

AUTHOR: Katie - (U.S.A.)

Simplicity Gourmet - a whoesale distributor of Waterless Greaseless cookware.

New Era/Vollwrath - The factory that manufactures the cookware that we sell. The company was named Vollwrath from the mid 1800's to the mid 1970's until it was sold and renamed New Era and has been that since.

Equittable Acceptance - a lending organization that handles financed accounts for cookware and vaccum dealers world wide. Simplicity Gourmet uses this as our lender for customer who choose to finance their purchases.

Integra Marketing - A marketing vendor that provides companies with marketing to tools that bring the salesman and the consumer face to face. We have in the past used this company to provide us with a vacation package to give to consumers for the opportunity to present our products to them. They receive this just for their time - no purchase necessary. We do no currenlty use this company for our marketing tools any longer.

We have a summer intern program for individuals intersted in learning how to present in public to large groups of people, build referral and lifelong contacts, and build marketing and promotion plans. During this internship, we give each student a kit that contains over $700 worth of merchandise. With college students, there is a high risk they will disappear at a moment's notice and we loose our merchandise. We require each student to pay a deposit of $150 at the beginning of each term. When their kit is returned in full, their deposit is refunded to them in full. If the program requirements are fulfilled, ie a certain number of demos per week, we reimburse gas, and we also guarantee a salary for the summer just for effort, even if no product is sold. If they sell product, they recieve 10% of each sale as salary. We have had many successful interns who have stayed with us through out and have become full time team members over the years - and those are the people we are looking for. We have had many students who have made over $5000 for the summer.

We are excited to sew into the lives of young people who are going to be the future leaders of our country. We are also excited when one of those young people catch our vision and become part of our family. We understand that our lifestyle isn't for everyone, but we are looking for the ones that it is and hoping for the opportunity to plant seeds of success in the hearts of all the rest.

As for the interest rate issue, on the back of their credit application, it has a chart of diffrent states and what the interest is in those states depending on the commerce laws of those states. For most states it is 18% APR, apparently for this young man's brother, he lives in a state that has 21% interest. We fully disclose this on the contract, up front.

Also, we do thrive on integrity in our company. I'm not sure what this student is implying that we instructed him to be "untruthful" about - I woulnd't work somewhere who did that to me and I've been her for over four years and have never once been involved in any thing of the such. In fact, we take great lenghts to ensure we are beating our compeition at all times in the areas they are severely lacking: integrity, honesty, and service.

I personnally feel as if he was struggling with his presentations and this just wasn't the opporutnity for him - which is completely fine - as I mentioned before, it's not for everyone. It's okay to know you don't fit in somewhere, but that doesn't always mean it's because you didn't, that there was something wrong with where you were - you just didn't belong there - end of story.

We believe in our product, we believe they are the finest home products on the market and have been for over 130 years. We are a thriving US factory that doubles it's production every year - so we are obviously doing something right. I have notebooks of thousands and thousands of hand writen testimonies about our products - some from people who have had this product for more than 40 years. This "report" does not at all reflect who we are and I'm sad to say in his short time that he was here it's is painfully apparent that he missed a tremendous opportunity to grow and mature into a tremendous leader.
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