Simplify Commerce Internet

I have a small ecommerce business. I built my WP website myself and use WooCommerce. I have the best SSL certificate available and am doing everything right and legal with my business. I've been using Paypal for years and saw Simplify advertised within WooCommerce. It was very easy to sign up, get approved and add to my site.

I soon received an order that processed via Simplify. I sent out the order and was looking for my money which Simplify says is transferred to your bank account in 2 days. I'm a very small, self-funded start-up business so that was important to me.

Well, 3 days later there was still no sign that they were doing anything to transfer my money to me so I contacted support. A few days after that I got a noreply email saying they reviewed my account and decided to cancel my account! The email gave no reason as to why nor did it mention anything about the money they owed me.

I emailed support and left a voicemail that I need my money!

Several days later I finally got an email that they sent my money and I checked and sure enough it had finally arrived that same morning. It took 10 days and they did not initiate it on their own. I'm pretty upset. They didn't even tell me why they cancelled my account or why they held on to my money for so long when they advertise 2 days.

I think they're jerks and would also suggest everyone steer clear and go elsehwere for your merchant accounts.