Report: #1295199

Complaint Review: Simply Bliss

  • Submitted: Tue, March 22, 2016
  • Updated: Tue, March 22, 2016
  • Reported By: Miele_Angelita — Columbus Ohio USA
  • Simply Bliss
    5300 East Main Street #107
    Whitehall, Ohio
    USA

Simply Bliss Buy 3 massages for $108.00 lie Whitehall Ohio

*REBUTTAL Owner of company: Understanding.....

Show customers why they should trust your business over your competitors...

In October of 2015, I bought a coupon off of Groupon for my fiance. It was for his birthday in November. The coupon was for 3 basic massages for $108.00. The first massage was fine and he was happy. However trying to get another appointment was impossible. The coupon was only good for 6 months or 180 days. So I tried multiple times to schedule the other 2 appointments with her. However there was always some reason they could not be made. She would not contact me back, the times she did, she was sick or there was a funeral. Always some excuse to not schedule him. Then today we were emailed a coupon for 15% off the next massage. Hilarious. I would not recommend this company to anyone. 

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This report was posted on Ripoff Report on 03/22/2016 09:27 AM and is a permanent record located here: http://www.ripoffreport.com/reports/simply-bliss/whitehall-ohio-43213/simply-bliss-buy-3-massages-for-10800-lie-whitehall-ohio-1295199. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

Understanding.....

AUTHOR: Simply Bliss - (USA)

I understand that you're frustrated with my ability to be contacted. I get that it is very hard to contact or reach me by phone, which is why I prefer text or email. For this very reason I provide online booking through my website at www.just-simplybliss.com. I provide this booking option for its ease and convenience. At any time of day or night an appointment can be made through my website. As for the voucher, if the other 2 sessions have not been scheduled, they are still available to be used. The voucher would have expired if the first massage was never scheduled and completed. However even when the voucher expires, it is still able to be used for its cash value. But in this instance, the voucher was redeemed at the first session, leaving the other 2 sessions available to be scheduled whenever you would like. I hope this information helps you and others. If you or anyone else have questions please contact me. I am best reachable by text or email at 6148867935 or simplyblissmassages@gmail.com.

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