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Report: #476392

Complaint Review: Simply Moving Incorporated - Baltimore Maryland

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  • Reported By: Cheverly Maryland
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  • Simply Moving Incorporated Baltimore, Maryland U.S.A.

Simply Moving Incorporated A huge ripoff, scam artists Baltimore Maryland

* : Customer Oriented

* : Wrong Again....

* : LOL

* : The Worst Part Is....

* : LOL

* : How Idiotic Was That?

* : LOL

Show customers why they should trust your business over your competitors...

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I ws given a quote by Tom from simply moving of approximatly $1200 to move my four bedroom house. The movers showed up (supposed to be four but five showed up so they could charge an extra $20 an hour). They then looked through my house and started writing a quote. I had everything packed in boxes and tv's wrapped with bubble wrap. They told me it would cost $4000. Approximatly $900 worth of packing materials. Apparantly many of my boxes were too small and I had to buy their big boxes to have them placed in. I do not have $4000 so I was very confused. I called Tom to see what was going on and he quickly started blaming me saying I should of given an exact inventory of my house. Now, it is only me and my wife so none of the other rooms were full other then the master. We did not have that much stuff (one couch, one love seat, two tvs, a dining room table and 3 beds). Everything else was boxes. After much arguing with the movers who continually spoke in Russian to one anther so I couldn't tell what they were saying I sent them home. THen I find out that not only do I lose my $180 deposit but three more hours to reach the minimum job. I lost $500 to these crooks. How can someone give a quote of $1200 then try to charge $4000. They know they have you by the b@lls since moving is time sensitive and they force you into using them. I may have lost $500 to simply moving but I am so glad I gave my money to an honest company. I will try to find as many review sites as I can to keep people from using Simply Moving.

Jeff
Cheverly, Maryland
U.S.A.

This report was posted on Ripoff Report on 08/04/2009 02:17 PM and is a permanent record located here: https://www.ripoffreport.com/reports/simply-moving-incorporated/baltimore-maryland/simply-moving-incorporated-a-huge-ripoff-scam-artists-baltimore-maryland-476392. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#7

Customer Oriented

AUTHOR: dringold@comcast.net - (U.S.A.)

POSTED: Sunday, August 23, 2009

When I read comments like:  "We do visual estimates on moves that are worth doing visual estimates for, not little nothing jobs that waste our time and money which is most of the people that are moving lately or people that might move and just window shopping.", this doesn't give me a warm fuzzy feeling that care will be taken with my 'nothing job'. If Jim is who you say he is, he sounds like a very successful businessman!

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#6

Wrong Again....

AUTHOR: Jim - (U.S.A.)

POSTED: Saturday, August 22, 2009

I actually live in California.  And yes, the name listed there is not an alias.  I told you that you were wasting your time trying to figure out who I am because you don't know who I am.  But now I know the Tom who is named in the original complaint is Tom McJilton, the owner of Simply Moving.  It didn't hit me who Tom was until this moment when I read the OP's original complaint again.  I went to other sites and remembered other complaints with your name specifically as the one handing out bogus low-ball quotes (I can't name the sites here because that's against ROR's policy).  I know who the Gil person is you named by reputation - he's another two-bit scam artist who needs to be shut down.  His USA Moving also has complaints (a lot of them too and many more than you do) all over the web for similar garbage.


If you happen to be Tom, the answer here is really simple: 


1.  Stop giving customers an inventory sheet to complete.  That's not their job - it's your company's job to do that.  If it's your job to do it...then do it.  The customer is not an expert at moving - and they don't know how to do an inventory sheet.  You are purportedly the expert - right?  It's your responsibility on the QA/QC side to get the move done - right?  So why do you give a non-expert anything to do that affects your QA/QC?  You can't be surprised over the complaints when you compromise your own QA/QC process?


2.  Once you survey the job, give out a binding, not-to-exceed quote.  Your guys are there to do one thing:  do the move.  They don't go out there and resurvey like these turkeys you sent to the job did.  If the customer adds something to the shipment after your survey, leave it behind.  Your guys have the cube sheet YOU completed - it's a blueprint to the move; let them follow it to the letter and tell the customer you can't move anything more than what was quoted.  If you sub the job out (assuming you're also a broker), the quote stays - as is. 


3.  Once the load is on the truck, the price doesn't change.  It's illegal if your guys do that and you expose yourself to a lawsuit that's a dead-bang loser for you.


4.  Don't have your guys speaking Russian, Hebrew, or any other language other than English at the job site.  If you want to give your customers confidence....ENGLISH.


 


That's a start.  You can also do better than 3% - even the major reputable movers do 5% or more on their moves (although some of the large agent O/O's think 5% is the good old days).  It is almost 2010 - with any luck, scam movers will go out of business.  Wishful thinking.....

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#5

LOL

AUTHOR: Simply moving - (U.S.A.)

POSTED: Saturday, August 22, 2009

Ok, you want to play hardball "Jim"? Here we go...If you are going to use an alias why don't you use something else besides Jim, or Jerry, or Gil, how stupid can you be? I know it is you because there is only 1 person in the world that is evil and jealous enough to push us into the corner like this, you and your $400,000 home, $140,000 mercedes, beautiful wife and kid, have a full bank account, financial backers in NY and in other countries keeping you afloat and you have a problem with us trying to make some money for ourselves instead of us busting our tail working 14 hrs a day for you and getting 3%? All I have in the world is a $5000 car that is 14 yrs old and the other ppl that work here live paychack to paycheck.


Jim is the money man for Movers USA, Gil is his real name (at least I think so). Here's how he made his money...he told me stories about how he would have a 1000 lb job to California and get $10,000 for it laughing and showing me the paperwork telling me that I need to be the kind of sales rep that can sell a minimum job for a price like that but I know that the job was booked for much less and the foreman showed up and jacked the price. What he did was start 2 scam companies  in FL, Quality Van Lines and AAA Relocation, I started working for him at the end of AAA Relocation but before he closed it I could see that he was running a scam charging $18 per blanket just to use them when it costs you $11 per blanket and you get to use them over and over again, tell me that is not a scam. You closed Quality because it had too many complaints then closed AAA Relocation because it had too many complaints then started Movers USA in MD and ran to MD to run from the FBI because you knew they were going to put you in jail with the other scam mover donw there if they found you.


All of the companies you started were with alias names to keep people from finding you and attacking you because you have a history of running scam companies. I didn't even know your real name until I had been working for you for over a year...1st it was Jerry Ben, then Jim Stein, then I finally found out your real name (I think). All of those people that stole money from you in FL and I standed by your side being trustworthy, all those times I watched your house and dog while you were on vacation for free, didn't steal anything and left the place cleaner than it was when I got there, you don't remember that do you? You applied for a permit for a concealed weapon and I even signed off on it. But we see your true colors, when we are making money for you, we are your best friends but when we try to make a doller for ourselves you tell people that we are scams and use aliases to do it. I know how you train your sales reps because I was one, you tell them to request an estimate from other movers to check their prices and waste their time and money which we are getting alot of which tells me that it is you harassing us. 


You also tell your sales reps to block the number and keep calling and hanging up until the customer answers the phone so they can get that credit card number and book them the sneaky way. Your partner doesn't say anything (the one that does all the work) because you have him right where you want him, owing you a bunch of money...even he doesn't know that he is investing in a ship that is sinking. After we left and started our own company he calls me and says that he wants to have a meeting with me, I know he finally woke up and wanted me to be partner in his share but it was too late because I got tired of busting my tail for 3% and nothing was ever good enough for you. I would bring in $100,000 a month and you would say how come it isn't $150,000, then I would bring in $150,000 and you would say how come it isn't $200,000, then I would get $200,000 and you would say how come it isn't $250,000, I begged to be sales manager for over a year so I could bring more ppl in and train them to do sales like I do to make more money for you and I hoped that it would be more money for me. I was top producer for all of the years that I worked for you but what did you do? You put me and the other sales rep against each other (best friends) competing against each other saying whoever produces the most would get the manager job to make more money for you.


But what happened? Nobody got promoted, I got tired of the games and left because I had a better option, but you still got your money didn't you? Even after I left, you had Shuki do visual estimates and he closed jobs for you and brought money in but how did you treat him? You told him that you didn't have the money to pay him and he walked out because he wasn't willing to work for free. Nathan...after a year of him busting his tail for you working 18 yrs a day for $10 per hour, he was in a truck accident and how did you pay him back? You bring him in your office and tell him that the damage to the truck (like $7,000 dollars) was coming out of his paycheck even though you are paying for insurance but didn't want to tell them because then your insurance rates would go up. When he went ballistic in your office and almost killed you, you made it look like it was his fault but I know the true story. Another illegal immagrant, Nahum he was a good forman and a good man, he worked for you until he got tired of it then went back home to Israel but you convinced him to come back somehow but he couldn't come back through Israel so he went to Argentina, got a passport and tried to come back with an Argentinian passport but he got caught at the border. Who got in trouble for that? Not you, you lured him into a trap...If he made it, that means he can make more money for you, if not then he gets in trouble, not you. You are pure evil and I am the opposite of you and you know what? God is on our side and is clearing a path for us to walk down no matter what you do. I'm laughing at how stupid you are and the look on your face that you have now.      

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#4

The Worst Part Is....

AUTHOR: Jim - (U.S.A.)

POSTED: Saturday, August 22, 2009

You don't know who I am.  I know how reputable movers work because I've worked for them longer than you've been alive.  I've never owned a moving company before so you're really grasping at straws trying to figure out who I am.  I wouldn't bother trying to figure out who I am because you'll never know.  The problem is that I don't even need to know who you are.  I've seen your type....you know...the low forehead, caveman-type.....you can't make money legitimately, so you scam people.

The best part to my commentary is that you can't refute any of it.  You tried to scam these people and the most you got from them is $500.  They were dumb in the sense that they actually believed you would do the work for $1200.  But they were smart enough to send your staff of idiots home and get a reputable mover.  $500 was a cheap lesson compared to the lesson you would have given these people had they decided to move with you.  You know the scam - here's what you would have done:

1.  Keep their stuff in your warehouse for 30 days or until you had another truck or company going the same way.

2.  Trash every item they own and then pay only $0.60 per pound, per your own inadequate contract.

3.  Charge another $1000 or so at delivery, so the total move would have been $5000.

I can lump your company in with every scam mover out there because you start the move with the same scam process of getting a customer to complete an inventory sheet.  If a moving company asks you to fill out an inventory sheet, take that sheet to the shredder, dispose of it, and never deal with that company again.

If enough people read this, Simply Moving will never see 2010....

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#3

LOL

AUTHOR: Simply moving - (U.S.A.)

POSTED: Saturday, August 22, 2009

First of all, Jim...I know who you are and you need to mind your own business. You didn't know what you had when you had it and now it's gone and you are just jealous because we are smarter than you are and can operate a company better than you without the overhead. Just close your company and go back to your home country. We do visual estimates on moves that are worth doing visual estimates for, not little nothing jobs that waste our time and money which is most of the people that are moving lately or people that might move and just window shopping. Each visual estimator can handle 5 customers a day max then there are additonal costs like paying him or her to do that, wear and tear on their personal car, more fuel expense etc. causing us to raise the price to break even and in today's economy all consumers are looking for is the cheapest price, they don't even read the paperwork. A sales rep on the phone can handle 100+ customers per day, if the customer answers their phone or returns messages and/or emails and has the time to tell them what items are being moved, whether they need storage or packing so they can be sure to include that it takes 30 minutes max which is way more efficient for both the mover and the consumer, what's wrong with that? It saves the mover money to get the job so they don't have to raise their price to 3 or 4 thousand to make 5% profit like you are saying which means the mover can do what the consumer wants and give  a price that doesn't break the bank. It's almost 2010 Jim, you need to catch up.

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#2

How Idiotic Was That?

AUTHOR: Jim - (U.S.A.)

POSTED: Friday, August 21, 2009

Simply Moving, if you're a full service mover, why are you asking the customer to do your job?  I mean that's just incompetent of you to come here and claim the customer didn't do your job.  You didn't do your job either, so don't come here and blame the customer for that.  Filling out the inventory sheet involves (1) going to the possible customer's house before the move (2) examining whether you need to get a shuttle for the job, (3) doing a complete survey of everything to be moved, and (4) giving the customer a quote.  If you didn't do any of the above, then you are a scam mover.  If you don't like....tough.  That's what you are because any reputable mover would have done all of that - for free.  You didn't lose a dime, so get out of here with your comment that 'you lost money'.  LOL, only a fool would believe that garbage.


To the OP, never look on the internet for a mover.  Almost every scam mover resides on the internet.  They're looking for suckers (like you) to rip off.  A reputable mover will come to your house and do all of the things I mentioned above.  If a mover does not want to do any of the things I mentioned above, imagine what else they won't do for you?  Once you select a mover, THEN search their name on the internet and do all your other due diligence.  In reality, the move would likely cost you around $3,000 to $4,000; find a real mover with a brick and mortar building near you and have them give you a quote.  Most legit movers only make 5%-7% on every move, so if you find someone who gives you a quote that's 20%-30% lower....throw that quote out.


Moving is not an inexpensive option and choosing the cheapest mover will cost you far more in the long run.  Best of luck to you....

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#1

LOL

AUTHOR: Simply moving - (U.S.A.)

POSTED: Friday, August 21, 2009

The real story: When we received his request and sent 6 emails total asking for an inventory of what items were being moved. We also sent a sample estimate based on the information that we received over the internet (3 bedroom home, average weight 7000lbs). The original request had no valid phone number to call and talk to him about the details so that is all we could do. About a week after, he asks how much more for a month of storage? So we sent a new estimate including the free month of storage and doubling the hours including delivery from storage after (4 men, 1 truck @ $90 per hour x 14 hours total (7 into storage and 7 out of storage + 10% fuel = 1386, no the $1200 he states above). He reserved with that blind estimate without even attempting to give an inventory of items to be moved after all of the emails that we sent asking for that information. He was also asked if he needed help packing anything and our packing requirements were disclosed to him in writing of how things "must" be packed for us to move them, he stated that he needed no help packing. When we shoed up on the move date, we saw that what he had was about 50% more than 7000 lbs, it was a full truck (about 11,000lbs) and he did not read our packing requirements on how things "must" be packed in order for us to move them and did not follow those instructions. When we saw this, we had no choice but to offer a binding estimate covering the changes to the original estimate including the items being about 50% more than we thought and we needed to pack everything except boxes including alot of glass and none of the fabric or leather items were packed according to our guidelines which means that we had to do it for him and he expected the price to stay the same. He chose to cancel the move and lost the price for a minimum job which are the terms on the estimate that he agreed to which he obviously did not read, then he has the nerve to call and ask for his money back after we incurred the expenses of getting to his location and attempting to do his move with truck fees, insurance, fuel, paying the crew to get there which he has no consideration for, we still lost money on his move even with his $495. He has no valid complaint, it is our hopes that the next time he enters into a contract with a company he reads the paperwork involved and does not just look at the price.  

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