Simply to Impress LLC Sent only 1/3 of my order and won't respond to emails or calls Internet 

I placed an order with Simplytoinpress and paid $70 for 60 card stock custom Christmas cards.  That includes the punt I paid for rushed shipping to get them in time to mail out for Christmas.  I received the package, but didn't think to count the cards received.  While filling envelopes, my wife and I realized that we had only received 42 out of the 60 cards we ordered.  Think it was a mistake on my part, I pulled all the cards out of the envelopes and recounted them several times.  This means I had to tear open already sealed envelopes as well.  After realizing I was short cards, I attempted to call their customer service phone number online, but all options prompted me to send them a comment online.  I filled out an online comment and still haves received a reply.  I filled out the comment on last Thursday and it is Saturday.  I am very disappointed in this company.  It is starting to feel as if I have been ripped off and that I will not receive the refund that I deserve.  I can't believe they do not have someone for you to speak with on the phone.