• Report: #1049827
Complaint Review:

Sirius XM Radio

  • Submitted: Fri, May 10, 2013
  • Updated: Fri, May 10, 2013

  • Reported By: Scott — New Braunfels Texas
Sirius XM Radio
1221 Ave. of the Americas New York, New York USA

Sirius XM Radio Misrepresentation of "Lifetime" subscription New York New York

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I subscribed to XM radio under the "lifetime" plan. At the time I paid them $400 for the subscription, I was told that over the life of the plan I could transfer the services up to 3 times. There was absolutely nothing said about the only way I could  transfer was if the radio was stolen and it would transfer only to the new radio on the same vehicle and that I could not transfer it if I purchased a new vehicle later. I would NEVER have paid them $400 because I normally keep my vehicles 3 years or less. I am in the process of selling the original vehicle and called them to transfer the subscription to my new vehicle. That is when I was told that I could not transfer my subscription. Never was I told that "lifetime" actually meant only lifetime of the subscribed radio.  What the company wrote to the previous complaintant is a complete lie. I have regular monthly subscriptions on 2 other vehicles and will never subscribe to SiriusXM when they expire. 

This report was posted on Ripoff Report on 05/10/2013 07:04 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sirius-xm-radio/new-york-new-york-10020/sirius-xm-radio-misrepresentation-of-lifetime-subscription-new-york-new-york-1049827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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