• Report: #509391
Complaint Review:


  • Submitted: Wed, October 14, 2009
  • Updated: Wed, October 14, 2009

  • Reported By: jnanny — Dexter Missouri USA
XM Satellite.com Internet United States of America

SIRIUS XM SATELLITE RADIO After over 8 phone calls they cannot get my bill straight and refuse to send me a statement. NEVER TALK TO THE SAME PERSON TWICE Internet

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This Co. has the WORST Public Relations dept I have ever seen.  I have been trying to get my XM Satellite bill straightened out for over two months.   I have two radio subscriptions, one was a gift for my granddaughter and one is for my car.  I purchased a xm radio for G.D. 6-26-09 and it has been a NIGHTMARE ever since.  I thought combining the accounts would resolve the problem but my G.D. received another bill today, ( Oct 14, 2009  )for $142/45.  I called them and after a half hour the person came back on phone and said just to disregard the bill that our two accounts were paid up until june and july of next yr.  I asked her to send me a statement showing that we were paid up.  She said she could not do it.  I asked for a supervisor and she put me on hold for over 30 mins and while I still waited i got disconnected.  This is truly frustrating.     

This report was posted on Ripoff Report on 10/14/2009 05:57 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sirius-xm-satellite-radio/internet/sirius-xm-satellite-radio-after-over-8-phone-calls-they-cannot-get-my-bill-straight-and-r-509391. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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