Complaint Review: sirius xm - internet Select State/Province
- sirius xm internet, Select State/Province USA
- Phone:
- Web: http://www.siriusxm.com/
- Category: Miscellaneous Electronics
SiriusXM Unethical billing practices nationwide
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i was a long time customer of sirius and decided to cancel a couple radios that stoppd working when they offered to send me a basic receiever free... i accepted and was sent two radios. i added them to my account but later canceled one. that was years ago... fast forward to last year when i discovered they were still billing me! i called in and they would not refund the total amount i was billed. instead all they could do for me was give me partial credit and comped me several months service. i was upset but i was partially at fault for not checking my account...my fault for assuming they are ethical. i let that go when i notniced i was getting a past due bill... turns out they didnt cancel that radio again but instead gave me a few months credit. now i didnt update my credit card on file so they wouldnt charge my credit card again so instead they sent me a bill. that radio wasnt even in use...i cancelled it. i dont even know if it was actually authorized and receiving a signal....they say i was given free time on that radio too but when that time was up, i started receiving a bill. if i dont have an active card on my account, why would they bill me and not just cancel the service? instead they kept my account open to bill me a few more months... i guess to make their money back.
to cancel service, i was told it could not be done online and gave me a number to call... never ever go to siriusxm. cheap hardware, lousy support and unethical billing practices... i now use pandora. and its free...
This report was posted on Ripoff Report on 10/30/2013 12:14 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sirius-xm/internet-select-stateprovince/siriusxm-unethical-billing-practices-nationwide-1095758. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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