Complaint Review: SiriusXM - SiriusXM.com Nationwide
- SiriusXM Nationwide USA
- Phone:
- Web: SiriusXM.com
- Category: Satellite Companies
SiriusXM Can't honor their own offers. SiriusXM.com Nationwide
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After spending much of my morning fixing billing issues I decided to purchase a new SiriusXM receiver toreplace the one lost in a vehicle that was totaled in an auto accident a few months ago. I put the receiver in the shopping cart and found that I was expected to pay $299.90 for a receiver priced at 74.99. I cancelled the transaction and took a screen shot of the web page Advertising the 74.99 price. I then called customer service to process my order. as I was being passed from person to person I was told multiple times that it was not a mistake, that the scv1 unit I wanted was indeed $74.99 and it would be fixed by the next person I would speak to. Eventually I was told hat they had done their best to fix the issue, but if I wanted the unit I would have to pay $299.00 and they would PROBABLY refund the difference. I hung up on him and contacted another agent who told me that that was for a replacement remote control and that he had confirmed it with 2 of his 'supervisors'. I forwarded the screen shots and he still insisted I was wrong (after others had told me I was right).
This report was posted on Ripoff Report on 09/30/2013 08:09 PM and is a permanent record located here: https://www.ripoffreport.com/reports/siriusxm/nationwide/siriusxm-cant-honor-their-own-offers-siriusxmcom-nationwide-1088487. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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