Report: #1181769

Complaint Review: SiriusXM

  • Submitted: Wed, October 08, 2014
  • Updated: Wed, October 08, 2014
  • Reported By: azojmp — Kalamazoo Michigan
  • SiriusXM

    Nationwide
    USA

SiriusXM Sirius Radio Did't honor promotional offer. Accepted 2 year payment and did not honor 2 year agreement Kalamazoo Nationwide

Show customers why they should trust your business over your competitors...

In June of 2013 I leased a new vehicle which came with 3 months of SiriusXM radio/navigation usage.  During my trail period I received several offers to continue my satellite services.  Prior to my September 24th experation I received an offer:

Monthly - $16.30 per month

6-months (3 months free) $33.68

1-year (5 months free) $106.88

2-years (7months free) $223.20

On August 18, 2013 I chose to takeadvantage of their offer and signed up on the 2 year plan with 7 months free since it would take me close to the end of my lease in 2016, was the most economical, and I don't like auto deductions from my checking account.  I recently got a bill for a 1 year contract due on receipt of $231.39 (More than what I paid for 2 years).  Of course, shocked because I feared from all the rumors of Sirius scamming consumers that it also happened to me.  Not only is Sirius not honoring the 2 year agreement they are not honoring the free months. I summary they have stolen 1 year and 7 months worth of payments from me. I called them 2 times and no one would correct the mistake even though I have proof with confirmation number for the 2 year contract.  Both service reps just kept pushing to sell me more for hundreds more dollars for a service already paid for. 

To top it off, I am a cancer patient and have nearly 100K in medical bills and this compan has the complete audacity to defraud consumers over and over again.  I have no doubt their are others in my situation perhaps even worse. 

Signed,

Ripped-off by Sirius XM

 

 

 

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This report was posted on Ripoff Report on 10/08/2014 03:27 PM and is a permanent record located here: http://www.ripoffreport.com/reports/siriusxm/nationwide/siriusxm-sirius-radio-didt-honor-promotional-offer-accepted-2-year-payment-and-did-not-1181769. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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