Report: #1278177

Complaint Review: Six Flags Fiesta

  • Submitted: Tue, January 05, 2016
  • Updated: Tue, January 05, 2016
  • Reported By: Gina — Tulsa Oklahoma USA
  • Six Flags Fiesta
    17000 IH-10
    West San Antonio, Texas
    USA

Six Flags Fiesta Total Rip off with no recourse West San Antonio Texas

Show customers why they should trust your business over your competitors...

We were visiting family in San Antonio over the Christmas holiday.  I purchased online season passes to Six Flags Fiesta because they were offering a special that claimed to be cheaper than buying one day ticket and had benefits such as free parking and coupons.  The weather turned bad and we were not able to go.  Due to illnesses of three of our famiy members we did not get to the part to get the season passes and had to leave San Antonio.  When I got home I called (took forever to get a human being) to find out if I could get the passes by mail or get a refund.  We don't live in Texas.  No and no.  The only way to get the season pass is for each individual to show up in person at that particular location to get a season pass.  Not only that, if we do return and show up to get the passes, none of the "special promotion" wil  apply.  I wasted $384.00.  With this day and time, technology what it is, it seems to me this is something that can be improved.  The customer should be able to be reimbursed if tickets are not used in this kind of circumstance.  Total rip off. 

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This report was posted on Ripoff Report on 01/05/2016 02:28 PM and is a permanent record located here: http://www.ripoffreport.com/reports/six-flags-fiesta/west-san-antonio-texas-78257/six-flags-fiesta-total-rip-off-with-no-recourse-west-san-antonio-texas-1278177. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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