Complaint Review: Sixt Car Rental - Malaga Other
- Sixt Car Rental Terminal 2 & 3 Arrival Hall Malaga, Other Spain
- Phone: +34-902-491616
- Web: http://www.sixt.com/car-rental/spai...
- Category: Car Rentals
Sixt Car Rental, Branch Manager: Ioana Maria Bucur Sixt Swindle Malaga Internet
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Never, ever rent/hire a car from Sixt Car Rental!
When I went to pick up the car at Malaga airport I told the agent that I had already purchased collision damage waiver insurance through the booking agent, rentalcars.com. The agent lied to me and said that the insurance I purchased through rentalcars.com was not valid. In addition, the agent added glass and tire insurance, which I did not ask for. Since I had a very early flight, I did purchase the petrol refill, which was exorbitant!
When I next looked at my email there was a message from rentalcars.com warning me NOT to purchase insurance from Sixt because it was not necessary-the rentalcars.com insurance covered everything!
When I complained the company did not offer any refund or compensation of any kind.
Since then I have read numerous reviews from others that have had the same experience, or worse. Their business model is based on defrauding their customers. Sixt is the absolute worst rental car/car hire experience I have ever had!
This report was posted on Ripoff Report on 06/22/2014 12:25 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sixt-car-rental/malaga-other-29004/sixt-car-rental-branch-manager-ioana-maria-bucur-sixt-swindle-malaga-internet-1156636. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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