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Report: #1318621

Complaint Review: Skin elements - California

  • Submitted:
  • Updated:
  • Reported By: beth — greensburg Pennsylvania USA
  • Author Not Confirmed What's this?
  • Why?
  • Skin elements California USA

Skin elements Pay $.99 shipping was charged $97.00+ on Trial item,,no notice that is was a continuous charge California

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I ordered the free trial for the skin element for $.99  in May of 2016. I did not check my VISA then.  I was charged the $97.00+  on Visa, then charged again in July of 2016. I called and I was offered 50% off, I said I would return the product and they should repay Visa. I was then offered 75% off. I said just sent my money back. I said I would report to PA's BBB. I was told to keep the cream and the money would be given back to me. It was given back. Then I saw the they charged me for a second jar of the cream, 97.00 + again. I am still charged for the 1st FREE trial and there was no place that said it was a continual billing.

I will be calling on July 25, 2016 to try to get my FREE trial of 97.00 cancelled. What a Rip Off.

By the way, My bank had called and said this was a charge from ENGLAND for the small charge. I said yes, but only this once. So, was I at fault or the bank I will be calling them also.

This report was posted on Ripoff Report on 07/24/2016 12:13 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-elements/california/skin-elements-pay-99-shipping-was-charged-9700-on-trial-itemno-notice-that-is-was-1318621. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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