Report: #1110166

Complaint Review: Skin Fix Spa

  • Submitted: Thu, December 26, 2013
  • Updated: Thu, December 26, 2013
  • Reported By: Barb — Westfield Indiana
  • Skin Fix Spa
    116 N Union Street
    Westfield , Indiana

Skin Fix Spa Scam artist Westfield Indiana

Show customers why they should trust your business over your competitors...

I too was a victim of Trina Byers and Jon Kidd.  I had purchased additional packages for diamondtip microdermabrasion, oxygen facials and 

level 1 wrinkle lift.  It seemed that each time I went I had a different girl for a while, then I had an appoinment for a Saturday morning and Jon called that morning, left me a voicemail and told me that my girl had called off with a sick child.  I called back and had to leave him a voicemail asking him to call me the first of the week and reschecule.  That never happened, so I called and talked with yet another new person who was very kind and booked my appointment.  

Jenna was a very kind and sweet person who loved her job and she became the person that I did my appointments with.  I saw her in Oct and rescheluded for November and when I got to my appointment Trina and Jon were the only people there.  Jon told me that he just couldnt seem to keep peop!e as they didnt want to so up to work.  Trina did my wrinkle lift and rescheduled me for December 7th because of the hoilday.  I received a reminder notice via email on Thursday Dec 5th reminding me that if I needed to give 24hrs notice or would be charged for the full service.  I showed up for my appointment only to find the door locked and several notes in the door of others that had shown up too.   No phone call, no email, no nothing.  The phone will not take messages

Two days later I go by and see a for rent sign, call the number and the gentleman told me they has taken all their stuff and moved out.  I still had services that were paid for that I didnt get to use ornwas not offered a refund.  I did call groupon customer service and report as I seen there were still selling to people and taking monies even though they were closed!!  

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