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Report: #1363594

Complaint Review: Skin Royale/Eye Royale - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Linda — Tucson Arizona USA
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  • Skin Royale/Eye Royale Nationwide USA

Skin Royale/Eye Royale Eye essentials/ Skin RoyaleSupplement Police Scam by charging my credit card $176 on the 9th day of the 14 day trial Fountain Valoey, California (Santa Ana area) California

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 I ordered a 14 day trial product of SKIN ROYALE and agreed to pay shipping charges of $4.95, but oh wait I also qualified to receive the EYE ROYALE for only $5.95 more. After reading all the terms & conditions I decided this was a good deal since I had 14 days to try the product for only $10.00. I get my product 4 days later, notify the company that I received my product. My 14 days would start the day I received it so I assumed, apparently it starts the day you order it! Either way the 9th day of using the product or the 14th day of the trial I called to cancel it, too late I'm told we already charged your account for both products! I checked my bank and sure enough at 12:45 AM on the 14th day they charged me one charge of $85.95 and one of $89.95. I talked to my bank informing them that the charges were fraud. I called them back and requested a full credit and was told I would only receive a 35% credit of the full amount. I argued to no avail. Telling them I would report them to the better business bureau. I called my bank back to have them cancel my credit card & issue me a new one and refuse the charges as they were never approved by me. The bank said they could only issue me a temporary credit until the investigation was concluded. This company is a total ripoff of the worst kind.

This report was posted on Ripoff Report on 03/23/2017 04:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/skin-royaleeye-royale/nationwide/skin-royaleeye-royale-eye-essentials-skin-royalesupplement-police-scam-by-charging-my-c-1363594. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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