Skintrium.com/Fair and Flawless HATEFUL CUSTOMER SERVICE New York Internet

The customer service reps at this company are extremely hateful and mean. They make hateful and sarcastic comments and will actually speak to you as if you were an idiot. I asked for an email address and was called a liar, incompetent and spoken too very harshly by Miriam on the phone. She is not the only one.

Every time I have had to call this company, they have spewed nothing but hatefulness that is unwarranted.

It doesn't matter how kind you are to them. they in turn, speak to you like you're dirt for no reason. I asked about a shipping charge, which appeared to be a double charge and was told that I was the "first consumer" with that type of question and that I pretty much was wasting her time.

Had one rep hang up on me when I asked her to repeat an email address because she said it so fast.

Had one rep tell me that she could make my order 'disappear'. These people can only be this way because management and the owner(s) allows it and must definitely be hateful themselves.

They absolutely never respond to emails that you send, but insist that that is the only way to get assistance for anything outside of phone orders.

They treat you as if they have the absolute most miserable lives and as if they make three dollars an hour. Very, very poor customer service.

Avoid at all costs. I was threatened with retaliation by one of the customer reps.