SKT Themes Shri Sonal Sinha Shri Krishna Technologies SKT Themes - false advertising, fraudulent activities, atrocious support Nagpur Area, India Internet

I am using SKT Themes since 2013 and i have never been that happier with a WordPress Themes maker. SKT Themes are Easy to use, these themes helps people to create websites with any advanced coding skills.

At www.sktthemes.net we always strive for perfection and we achieve this 99% of the time. However if it happens that we have an unsatisfied customer, which RARELY happens, we do everything we can to "reasonbaly" make amends. We offered full refund and a free theme to help with this particular issue. We take customer satisfaction very seriously.

After being cheated by SKTThemes.net I conducted an investigation of my own and I have found numerous professional businesses like my own who have also been cheated after purchasing a premium theme from this company. They do not even adhere to the most basic standards of quality. The theme I purchased did not even have an installation file and when I ran Theme Checker on it, there were so many grave errors in the coding I had to just throw it out as unusable. The really insane thing here is that SKTThemes is accessible through the WordPress themes page and when I informed them of the fraudulent practices of this company, they took zero responsibility for allowing honest business customers to assume there is a level of trust inherent in doing business with this company because they are listed on a reputable site. Don't let Shri fool you - he is not interested in providing quality in the least, nor does he care about the time and money honest people like myself have wasted on his poorly built themes and fraudulent business practices. 

Hi,

The above complaint has been filed by Ian de Jager of Ad Sparks Interactive South Africa. He came to us and asked a few questions and after satisfaction bought the SKT Black Pro theme.

Soon after that he says that he likes the SKT Bakery Pro theme better and it is better suited for his requirements rather than what he has bought.

So he would like to switch both the themes. 

We said its not possible since you already own the previous theme so its like asking us to give you 2 themes for the price of 1.

We said whatever shortcomings you have in this black pro theme let us know and we will solve them for you. This didn't stop the user and he kept on posting on our support forums saying i didn't receive the PSD file and i have received no support.

And finally after 4 days he called our office at least 30 times on the very same day (i have phone records as proof) using abusive language and threatening us to defame our company in case we do not refund their payment now.

So basically first you buy a theme, then you want another theme for free and then all of a sudden you ask us a refund now.

In our terms and conditions we have mentioned that we do not process refunds. And we make every user accept it before checkout. So again this is no fault of ours if anyone asks refund later on.

We repeatedly made requests to the client that we will send you the PSD and get you all support you need for the current theme if you wish to proceed further but our requests and emails fell in deaf ears and all this client wanted was either a refund or threat to harass us.

Regards,

Shri