Complaint Review: Skybeam - Arlington Texas
- Skybeam 1200 Gambrel Rd., Suite #100 Arlington Tx 76014 Arlington, Texas United States of America
- Phone: 1-877-367-2622
- Web: www.skybeam.com
- Category: Internet Service Providers
Skybeam Skybeam of Texas AVOID this Company Arlington, Texas
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
Ripoff Report
willing to make a
commitment to
customer satisfaction
Click here now..
We were happy in Smithville with PVCO.net. We got 5mb down and 1.5 up for several months until they were purchased by Skybeam. Now I am lucky to get a web page to load every 15minutes. There technical support tells you to unplug your POE device for 20 minutes to "reset your bandwidth requirements" which is such hog wash and it doesn't work. I have tried to contact the company for 3 days and have been on hold for 45 minutes at times and still no person but they always have recordings about outages and degradation of service. I honestly believe dial up is faster than their broadband. I wait. I understand a class action suit is in the works and I am certain researching my participation in that.
....ok I finally got through to tech support and when they could not correct the issue I asked to cancel service and that has to be done through Retention. So I have been waiting an additional 20 minutes of my life. I cannot possibly imagine what someone in their Retention department goes through in a day. Also, beware. They will try to pick up your network equipment even if you paid for it! They put the burden of proof on you to deliver receipts for radios or they will bill you. Don't they get these records in the business sale?
This report was posted on Ripoff Report on 12/20/2011 11:26 AM and is a permanent record located here: https://www.ripoffreport.com/reports/skybeam/arlington-texas-76014/skybeam-skybeam-of-texas-avoid-this-company-arlington-texas-811827. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here:
Advertisers above have met our
strict standards for business conduct.