• Report: #639370
Complaint Review:

Skype Limited

  • Submitted: Fri, September 10, 2010
  • Updated: Fri, September 10, 2010

  • Reported By: judith — Cobbs Creek Virginia USA
Skype Limited
Internet United States of America

Skype Limited Skype Communications S.a.r.l. ALL THE CONTACT INFO YOU NEED ON SKYPE Internet

*Consumer Comment: And?

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HERE is a comprehensive list of contact info for Skype users.

To address a complaint, write to: (en_)


You must provide:

*your account number

*invoice number, if applicable (always print and save a copy) with transaction date

*your IP number for them to identify you as a user - how to get that? Go to:


*Skype will assign you a tracking number for your issue - always include that in your inquiries along with the above information just as you would your bank

Name of Company: Skype Limited, Skype Communications S.a.r.l.

Address: 22/24 Boulevard Royal, L2449, Luxembourg

*To track orders, go to:


*To cancel an order, go to:

https://secure.skype.com/account/call_phones/settings and on the Subscription settings page, click Cancel (this is for computer to landline/mobile users)

I received a follow-up survey from Skype after they addressed my issues. Always keep copies of any transactions. Use simple English when emailing them, as English may not be their first language.

Hope this helps all of you. I think many issues arise due to miscommunications or lack of knowing where to find support.


Skype user


This report was posted on Ripoff Report on 09/10/2010 07:36 AM and is a permanent record located here: http://www.ripoffreport.com/reports/skype-limited/internet/skype-limited-skype-communications-sarl-all-the-contact-info-you-need-on-skype-interne-639370. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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#1 Consumer Comment


AUTHOR: Robert - (U.S.A.)

Where is the RipOff?

All I get from this report is that you had some mystery issue.  You contacted them about this issue.  They addressed the issues you had, and after the fact sent you a survey to follow-up.

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