Report: #951158

Complaint Review: Sleep Inn Baltimore Downtown

  • Submitted: Fri, October 05, 2012
  • Updated: Fri, October 05, 2012
  • Reported By: Dale L — Pompano Florida United States of America
  • Sleep Inn Baltimore Downtown
    301 The Fallsway
    Baltimore, Maryland
    United States of America

Sleep Inn Baltimore Downtown DO NOT USE A CREDIT CARD WITH THEM THEY OVERCHARGE Baltimore, Maryland

Show customers why they should trust your business over your competitors...

.. Sleep Inn Baltimore downtown area has overcharged us by 5 nights when we only stayed for 4..  when we got home and looked at our credit card receipts.  They said..  "show us your receipts at time of purchase..  but this was at least a week past.  and we are obviously very busy and we thought all is well.  We Paid Cash for the first night to reserve the room..  We used a credit card on night 2 to pay for the remaining nights.. When we got home they overcharged us 4 nights on the credit card when we payed for the first night in cash.. 

..Tried to resolve this by writing to Lucy Boston General manager of sleep Inn. I even wrote a nice review hoping to get a response..  We even called Sleep Inn Baltimore downtown, to complain about the overcharge....No response its as if Lucy Boston does not exist..  Ive written her 4 emails

. [continued below]....
......We Like your Hotel and would like to stay there again.. but we feel like we were taking advantage of even though it seems that it was a honest mistake..  please resolve this...

..We  would like to get reimbursed for the first night we paid for in cash..and  we would like to get reimbursed for the overpriced car lot..
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