Complaint Review: Sleep Number Bed
Sleep Number Bed Questionable return policy Burnsville, Minnesota
At no point did the sales person mention that the 30 day return warranty did not include the adjustable base.
To be fair the non - returnable base is called out on the receipt and in their brochure, so shame on me for not catching it. But who would think that a customized base for a bed is not part of the return policy?
In my opinion a base is part of a bed, period.
Now I am stuck with a $3000 base which I have no use for. Like I said shame on me for not catching it. Hopefully this complaint will prevent some readers from not making the same mistake.
BTW if you really need an adjustable base I have one for half price. It is brand new.
This report was posted on Ripoff Report on 11/12/2012 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sleep-number-bed/burnsville-minnesota-/sleep-number-bed-questionable-return-policy-burnsville-minnesota-968141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: