• Report: #968141
Complaint Review:

Sleep Number Bed

  • Submitted: Mon, November 12, 2012
  • Updated: Mon, November 12, 2012

  • Reported By: Peter M — Northfield Minnesota United States of America
Sleep Number Bed
1076 Burnsville Center Drive Burnsville, Minnesota United States of America

Sleep Number Bed Questionable return policy Burnsville, Minnesota

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Bought a bed at the store location in Burnsville and was told that there was a 30 day no questions ask return policy.
At no point did the sales person mention that the 30 day return warranty did not include the adjustable base.
To be fair the non - returnable base is called out on the receipt and in their brochure, so shame on me for not catching it. But who would think that a customized base for a bed is not part of the return policy?
In my opinion a base is part of a bed, period.

Now I am stuck with a $3000 base which I have no use for. Like I said shame on me for not catching it. Hopefully this complaint will prevent some readers from not making the same mistake.

BTW if you really need an adjustable base I have one for half price. It is brand new.

This report was posted on Ripoff Report on 11/12/2012 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sleep-number-bed/burnsville-minnesota-/sleep-number-bed-questionable-return-policy-burnsville-minnesota-968141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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