Report: #968141

Complaint Review: Sleep Number Bed

  • Submitted: Mon, November 12, 2012
  • Updated: Mon, November 12, 2012
  • Reported By: Peter M — Northfield Minnesota United States of America
  • Sleep Number Bed
    1076 Burnsville Center Drive
    Burnsville, Minnesota
    United States of America

Sleep Number Bed Questionable return policy Burnsville, Minnesota

Show customers why they should trust your business over your competitors...

Bought a bed at the store location in Burnsville and was told that there was a 30 day no questions ask return policy.
At no point did the sales person mention that the 30 day return warranty did not include the adjustable base.
To be fair the non - returnable base is called out on the receipt and in their brochure, so shame on me for not catching it. But who would think that a customized base for a bed is not part of the return policy?
In my opinion a base is part of a bed, period.

Now I am stuck with a $3000 base which I have no use for. Like I said shame on me for not catching it. Hopefully this complaint will prevent some readers from not making the same mistake.

BTW if you really need an adjustable base I have one for half price. It is brand new.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 11/12/2012 01:26 PM and is a permanent record located here: http://www.ripoffreport.com/reports/sleep-number-bed/burnsville-minnesota-/sleep-number-bed-questionable-return-policy-burnsville-minnesota-968141. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.