• Report: #195009
Complaint Review:


  • Submitted: Tue, June 06, 2006
  • Updated: Fri, January 21, 2011

  • Reported By:Bordentown New Jersey
175 Central Avenue South Bethpage, New York U.S.A.

Sleepys ripoff will not honor warranty says mattress has stain Bethpage New York

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In February of 2005 I bought a king size mattress and box spring from Sleepys. The mattress now has a "speed bump" down the middle of it. Sleepys sent their inspector out and the report said it was defective and I could have a new mattress. The new mattress came and we were told they could not take it because there was a stain in the mattress and this voids the warranty. I would now have to file a claim with guardian the mattress cover company. Funny how the cover does not have a stain it.

This has been nothing but a headache from since the start the inspector was suppose to come Saturday May 20th btwn 8 and 12 and did not show up until Sunday the 21rst at 6 p.m. When I called Sleepys to complain about this I was treated rudely and told I could not speak to a supervisor because they would just tell me the same thing he told me.

I got no return phone calls and no answer to my email. I am absolutely disgusted by this and would not recommend Sleepys to anyone.

I am sorry I did not do more research before going to them to begin with.

Bordentown, New Jersey

This report was posted on Ripoff Report on 06/06/2006 08:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/sleepys/bethpage-new-york-11714/sleepys-ripoff-will-not-honor-warranty-says-mattress-has-stain-bethpage-new-york-195009. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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