Report: #1409376

Complaint Review: Sling TV - Englewood Colorado

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Submitted: Mon, October 30, 2017
Updated: Mon, October 30, 2017
Reported By: Sarah — Buckhannon West Virginia USA

Author Confirmed

Why?

Sling TV Englewood, Colorado USA

Phone:
Web: Sling.com
Category: Internet

Sling TV Intentionally billed after cancelling free trial Englewood Colorado

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I started a 7 day free trial on Sling TV on Sunday, October 22nd. I cancelled my trial on Sunday, October 29th. 7 days, right? Wrong! I was charged $39.99 immediately before I could even cancel! After starting a chat with customer service, they informed me that although I did cancel on Sunday, my subscription was started on the 22nd at 6:28pm and I ended it at 10:16 pm on the 29th.... So they charged $39.99 for being 3 hours late cancelling even though it was cancelled on the appropriate day! What the....?!? And "they're a prepaid service so a refund would not be possible".

This report was posted on Ripoff Report on 10/30/2017 04:44 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sling-tv/englewood-colorado/sling-tv-intentionally-billed-after-cancelling-free-trial-englewood-colorado-1409376. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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