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Report: #1290353

Complaint Review: SLUMINESS AIR - Nationwide

  • Submitted:
  • Updated:
  • Reported By: jojo — AURORA Colorado USA
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  • SLUMINESS AIR Nationwide USA

LUMINESS AIR DEVICE CLOGS UP AND DOES NOT WORK EVEN THOUGH CLEANING AS DIRECTED SHATTOCK TEXAS Nationwide

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I purchased this cosmetic device from Luminess Air.  After trying the product out, I decided it was too expensive for the quality of product.  I called to return, and the customer service agent reduced the price by 50% so I retained the device.  I then received two more bottles of make up, automatically charging my credit card over $40.  I do not remember authorizing this charge.  When I called customer service, again, I got a voice mail stating they would contact me with a return phone call within 72 hours. They did, I clearly closed my accout at Luminess. I wished to return the two bottles of make up, only to read I had to have the original shipping label............I did not have it and cannot get through to their customer service agents again.

I  feel I was involved in a total bait and switch as they offered a product, switched the price, then would not facilitate my returning of the product.  I am out over a hundred dollars with no promising solution.

This report was posted on Ripoff Report on 02/27/2016 09:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/sluminess-air/nationwide/luminess-air-device-clogs-up-and-does-not-work-even-though-cleaning-as-directed-shattock-1290353. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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