Report: #1398645

Complaint Review: Smart Fares

  • Submitted: Fri, September 08, 2017
  • Updated: Fri, September 08, 2017
  • Reported By: Mary Rodgers — Baton Rouge Louisiana USA
  • Smart Fares

    Internet
    USA

Smart Fares Used both Smart Fares and Jet Fly in the conversation Bought a one way ticket to Phoenix, Az for9-10-17 on Frontier.Was unable to ever get a email confirming this purchase . Spent 3 hours trying their various lines so used their buy ticket number to even get anyone to answer . Then was told they must have the wrong email address and they would transfers me . Was left out in cyber space ??? Canceled my credit card to void this transaction Internet

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 Answered a email GoLastMinuteFareAlert . My son is sick in Phoenix and I bought a ticket for 9-10-17 one way from Baton Rouge to Phoenix. Their phone number is 1-800-717-5015 They were all Japanese.Said they wereSmartfares and Jet Fly. Cost was $233.80 with Frontier Airline . I was told a email confirming my ticket and travel plans would arrive and it never did. Spent 3 hours trying reach them and was only able to by using the purchase a new ticket line . Was told that the email address must be wrong and that I would be transferred but was left hanging in cyberspace . They put charges on my card right away which I had to cancel my credit card.

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This report was posted on Ripoff Report on 09/08/2017 05:18 AM and is a permanent record located here: http://www.ripoffreport.com/reports/smart-fares/internet/smart-fares-used-both-smart-fares-and-jet-fly-in-the-conversation-bought-a-one-way-tick-1398645. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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