Complaint Review: Smart Shoppers Savings Club - Indianapolis Indiana
- Smart Shoppers Savings Club 4010 W 86th St, Ste D Indianapolis, Indiana United States of America
- Phone: 877-398-7805
- Web: https://thediscountsavingsclub.com/...
- Category: Telemarketing Companies
Smart Shoppers Savings Club The Smart Shopper Savings Fraudulent $103.00 charge from The Smart Shoppers Savings Club Indianapolis, Indiana
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Apparently, it's not $3.95 for the trail and every week after that. The representative I talked to today said I would be charged $64.00 on July 12th if I wanted to keep the service. No where in the Terms of Service was this information listed. It's like they make up rules as they go along. That doesn't work. I was still willing to give the service a try for a month. The rep said I would be charged $2.97 (A discount from the regular rate of $3.95) for the second week and that she would send me her number, the voucher and confirmation of payment to my email address. I never received any of that. I did receive THREE charges of $34.50. I thought that maybe they were preauthorization charges. I was still very very angry because I was not told that three holds my be placed on my account. I called back and she said they would fall off after a few days. Well these charges have not fallen off 5 days later and they are no longer pending. All three charges have cleared and I am LIVID. I asked the representative twice to make sure I would not be charged anything else except $2.97 for that day and possibly $64.50 on July 12th if I wanted to continue service and she said yes. I asked this question twice in plain English and I was lied to. I can't express my anger. I have to wait until Monday to call their customer service and I feel sorry for whoever answers the phone when I call. I want to destroy this company and if I can find a way, I will. They have taken the money that could have been used towards Father's Day gifts.
Here is the Terms of Service that I copy and pasted right from the website:
*OFFER DETAILS: Once you activate your 7 day trial membership for $3.95,
you can immediately take advantage of all the exciting savings and
experience the many benefits. Unless you cancel by calling
1-877-398-7805, after the 7 day trial youll be enrolled in $3.95 weekly
billing membership for up to 52 weeks.
*MONEY BACK GUARANTEE: If you are dis-satisfied with your purchase for
any reason whatsoever within the first thirty days after your initial
order, simply contact us by calling 1-877-398-7805 and we promise to
issue you a full refund.
The full version of the Terms of Service is here: https://thediscountsavingsclub.com/templates/tc_wk.html
This report was posted on Ripoff Report on 06/16/2012 01:31 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smart-shoppers-savings-club/indianapolis-indiana-46268/smart-shoppers-savings-club-the-smart-shopper-savings-fraudulent-10300-charge-from-the-s-898340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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