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Ripoff Report | Smart Software Development, Review - Lethbridge, Alberta
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Report: #279124

Complaint Review: Smart Software Development, PunchClock - Lethbridge Alberta

  • Submitted:
  • Updated:
  • Reported By: — Stephenville Texas
  • Author Confirmed What's this?
    • Why?
  • Smart Software Development, PunchClock 704 4th Ave South, PO Box 871 Lethbridge, Alberta Canada

Smart Software Development, PunchClock Emailed them for software suppport repeatedly, no response. Lethbridge Alberta

*UPDATE Employee: Customer have been contacted and his concerns have been addressed by a new version of PunchClock that fixed the bug he reported
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We have emailed them repeatedly for tech support for a time clock program (PunchClock Pro for Networks 3.00) we purchased from them. They have not responded to our emails. They list no phone or fax number for tech support. The one that I found was in reference to payment options.

Ethan
Stephenville, Texas
U.S.A.

This report was posted on Ripoff Report on 10/16/2007 03:50 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smart-software-development-punchclock/lethbridge-alberta-t1j-3z8/smart-software-development-punchclock-emailed-them-for-software-suppport-repeatedly-no-r-279124. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Customer have been contacted and his concerns have been addressed by a new version of PunchClock that fixed the bug he reported

AUTHOR: Punchclock Support Team - (Canada)

SUBMITTED: Tuesday, October 23, 2007

POSTED: Tuesday, October 23, 2007

We already contacted the customer. The bug he reported was fixed in version 3.00.1 of PunchClock Client as mentioned on our web site at:

punch-clock.com/download.html

Best regards,
PunchClock Support Team

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