Report: #916523

Complaint Review: Smart Travel and Incentives

  • Submitted: Tue, July 24, 2012
  • Updated: Mon, August 20, 2012
  • Reported By: Fallon — Buffao New York United States of America
  • Smart Travel and Incentives
    801 International Parkway 5th floor
    Mary, Florida
    United States of America

Smart Travel and Incentives Attended informational seminar, sent back activation form via registered mail, Smart Travel sent it back to me marked void. Mary, Florida

*UPDATE Employee: No Deposit

Show customers why they should trust your business over your competitors...

Attended 2 hour information session on Mother's day this year, guaranteed a vacation even if  purchase was not made. Mailed their joke of World Traveler Activation Form back to them via registered mail. Funny one of the salespeople told me to make sure you return via registered mail.Well do I not hear back from them and have a big VOID maked on activation form. Very sketchy company, others beware.

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This report was posted on Ripoff Report on 07/24/2012 08:31 AM and is a permanent record located here: http://www.ripoffreport.com/reports/smart-travel-and-incentives/mary-florida-32746/smart-travel-and-incentives-attended-informational-seminar-sent-back-activation-form-via-916523. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

No Deposit

AUTHOR: Smart Travel - (United States of America)

Dear Fallon,

I recently received your letter in the mail regarding the activation of your form. I understand that you attended a presentation and after reviewing your file I see it was hosted by Vacation Choices. I am sorry if an agent at that company failed to mention the deposit that is due, however, the deposit amount is listed in the first sentence of term A. We do ask on the activation form that you sign agreeing that you have read, understand and agree to the terms and conditions, and you did sign that. I am sorry for any misunderstandings or confusion as we try and make our terms and conditions as clear as possible.

Kara Gallagher

Manager



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