Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #814300

Complaint Review: Smart Trike - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: AngryConsumerCT — Connecticut United States of America
  • Author Confirmed What's this?
  • Why?
  • Smart Trike Internet United States of America

Smart Trike Missing parts lack of customer service Internet, Internet

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

My daughter received a smart trike bicycle for her 1st christmas from my sister in-law. I followed the instructions and the instructions indicated all the parts were included. Half way through the directions, it said to remove a bolt from the frame, use that bolt to attach the seat and harness. There was no bolt anywhere on the frame, box, or bags. I called the 800 number on the instructions only to find out the number was disconnected. Next, I checked the website and clicked on the contact button. This redirects you to a page with blank fields which generates an email that gets sent to sales@smart-trike.com. With no phone calls, or email responses, I found the company had a facebook page. On their wall, was half of a dozen complaints of wheels falling off their products, and parts missing. Only response from the owner of the page saying to email them at sales@smart-trike.com. People responded to their reponses saying they have. Sounds like a dangerous product, and I might have my sister in-law return it.

This report was posted on Ripoff Report on 12/27/2011 10:49 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smart-trike/internet/smart-trike-missing-parts-lack-of-customer-service-internet-internet-814300. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now