Report: #609980

Complaint Review: Smartbuy Glasses

  • Submitted: Thu, June 03, 2010
  • Updated: Mon, June 20, 2011
  • Reported By: smikelakis — Laval Quebec Canada
  • Smartbuy Glasses
    360-1755 Robson Street
    Vancouver, British Columbia
    United States of America

Smartbuy Glasses Order not received Vancouver British Columbia

*UPDATE Employee: Follow up

Show customers why they should trust your business over your competitors...

I ordered a set of contact lenses from this company and was informed the delivery date is 5-12 days after payment is made. Today is 12 days and my order statice is still in process, I've sent 2 emails from the begining of this week and have still not received an explanation, or refund. I received an automatic electronic response to both emails that I would be contacted by a representative and again no reply. My order nimber is CA192XXXXXXXxx
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#1 UPDATE Employee

Follow up

AUTHOR: SmartBuyGlasses - (United States of America)

Dear smikelakis,

We are sorry that you had experienced problems in purchasing from SmartBuyGlasses.

I am confident that the issues have been resolved by now. If that is not the case, please feel free to email one of our representatives at

Thank you!
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