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Report: #673493

Complaint Review: SmartDate - Paris Internet

  • Submitted:
  • Updated:
  • Reported By: steve123 — pittsburgh Pennsylvania United States of America
  • Author Not Confirmed What's this?
  • Why?
  • SmartDate unknown Internet United States of America

SmartDate Credit Card Fraud, identity theft, unauthorized transactions Paris, Internet

*UPDATE Employee: Need all the informations to proceed to the refund

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This site aids and abets credit card fraud. The first time I ever heard of "SmartDate" was when i saw a charge from them on my credit card statement. I contacted them immediately through their web form (because they have no email or phone number listed), and after SEVERAL days they responded that they could not locate the transaction. I replied with proof of transaction, again through the webportal because my reply e-mail got bounced back to me "e-mail address does not exist", and another several days later they informed me that they were able to locate it but they would not refund or investigate!!!!! What reputable web service doesn't take credit card fraud seriously?!?!? one that isn't real, and is only out to scam credit card numbers at CHRISTMAS TIME!!!!!

This report was posted on Ripoff Report on 12/20/2010 08:50 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smartdate/internet/smartdate-credit-card-fraud-identity-theft-unauthorized-transactions-paris-internet-673493. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Need all the informations to proceed to the refund

AUTHOR: Smartdate - (France)

POSTED: Tuesday, December 21, 2010

Smartdate is always willing to investigate and fight credit card fraud. But our Company cannot proceed to any refund if some informations are missing. Please, contact our customer service and provide them with all the informations you have, as we'll need them to get hold of your transaction in order to erase it and get you a refund. All the best from the Smartdate team.

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