Report: #993228

Complaint Review:

  • Submitted: Tue, January 08, 2013
  • Updated: Tue, January 08, 2013
  • Reported By: Duped and Depressed — San Diego California United States of America

    United States of America Deceptive Business Practices Internet

Show customers why they should trust your business over your competitors... is an internet based travel service agency.  Their website is nice and designed to lend credibility and substance to a shoddy business.

The company uses search engine and data mining tactics to target customers searching for low fare travel.  The pricing they use is very attractive and they collect sensitive customer information such as address and credit card information.

At the time of booking, you receive a nice reservation confirmation number and everything looks legitimate.  However, the reservations are not finalized so unsuspecting consumers will be surprised to learn that their reservations are not valid.

Anybody can create a website and post lovely pictures and testimonials.  However, consumers must be cautious of firms such as Smartfare before tendering confidential information or hard earned dollars.  Thank you for allowing consumers with a forum to warn others of predatory companies and deceptive business practices.
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This report was posted on Ripoff Report on 01/08/2013 08:58 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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