• Report: #996543
Complaint Review:


  • Submitted: Mon, January 14, 2013
  • Updated: Mon, January 14, 2013

  • Reported By: Janet — Wichita Kansas United States of America
Internet United States of America

Smartparts Poor support, disconnected phone number Internet

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My Smartparts digital picture frame has quit working.  The picture freezes and I cannot get a menu to try to resolve the problem.  Furthermore, it will not connect to my computer so I may transfer photos.  I have tried contacting them on the internet but get nowhere.  I have called two different numbers listed in my owner's manual but those have been given to other companies.  There is no way to contact them for support!

I am irritated with their support program and do not recommend purchasing their products!

This report was posted on Ripoff Report on 01/14/2013 10:42 AM and is a permanent record located here: http://www.ripoffreport.com/reports/smartparts/internet/smartparts-poor-support-disconnected-phone-number-internet-996543. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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