Complaint Review: Smartphonetradein.com - FL
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- Author Confirmed
- Smartphonetradein.com FL USA
- Phone:
- Web: Smartphonetradein.com
- Category: Cellular Phone Companies
Smartphonetradein.com Scammed me! Medley Florida
*Author of original report: Satisfied customer
*REBUTTAL Owner of company: Correct Rebuttal - Customer was Paid in Full!
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After finding this company online, I contacted them to get an offer on two iPhones that I was no longer using. The company made a proposal for $535 and sent me a shipping label so that I could send them the two phones. after they received the phones on July 14th, they did not contact me as they promised to let me know that they received the phones, and now 10 days later they have not responded to my email nor have they sent the check as they promised, and they have my two iPhones that were purchased only six months ago. they are scammers and everyone should be aware, these phones were from our church and now they are gone by this phoney company that scams people out of their items to sell them to unknowing consumers. They are not legitimate but scammers. Beware public.
This report was posted on Ripoff Report on 07/23/2017 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smartphonetradeincom/fl/smartphonetradeincom-scammed-me-medley-florida-1387592. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Satisfied customer
AUTHOR: - ()
SUBMITTED: Friday, August 04, 2017
The company has sent full payment for the items now.
#1 REBUTTAL Owner of company
Correct Rebuttal - Customer was Paid in Full!
AUTHOR: SmartphoneTradeIn.com - (USA)
SUBMITTED: Thursday, August 03, 2017
The customer created a trade-in order on July 5 for 2 iPhones. The total of the trade-in for fully functional phones was $400. We processed the trade-in, all the phones passed, and the total value was actually $430. Check #304017 for $430 was mailed on 7/26. The customer emailed us for the status on July 22 and we responded on Monday, July 24 at 10:15 AM. (We do not understand his claim for $535. His packing slip shows a total of $400.)
We would appreciate if the customer retracts this report. It is unfair and inaccurate.
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