Report: #526581

Complaint Review: SMC - Specialty Merchandise Corporation

  • Submitted: Fri, November 20, 2009
  • Updated: Fri, November 20, 2009
  • Reported By: Chantall — Los Angeles California United States of America
  • SMC - Specialty Merchandise Corporation
    996 Flower Glen Street Simi Valley, CA 93065
    United States of America


Show customers why they should trust your business over your competitors...

No Prop 65 warning on product purchased at website.  Discovered Prop 65 Warning Notice in the packaging of the product.  Also, the product is not working.  Smc gave me a "credit" and not a refund and this is without crediting the CA tax paid for this defective item and shipping.  I reported this item the day it was delivered. 

Customer Service is rude, ignorant, unethical, un-trained and represents Smc to be money hungry, unethical, ignorant and not a trust-worthy business.

Smc is "giving" me an "account credit" of the product purchase price.  No refund of the tax.  No refund of the shipping.  They stated they do NOT inspect merchandise, so they were not aware the product was defective.  So, this means others bear the cost of defective merchandise, along with surprise discovery of Smc's "Violation of California Prop 65 Cancer-Causing Chemicals Warning on a particular product" on their website at 

Make Note of that folks.

The District Attorney Office should get involved in my case.  I'm going to do everything in my Power to see that the DA's Office is notified of Smc's wreckless and careless behavior and about Smc keeping California Tax money unlawfully.

There are trust worthy, ethical, "quality", fair-priced, proud businesses out there who sell things people "need".  No need to think nor believe Smc is one of them. 

Their merchandise is "not" resellable at the price you pay for it, nor is their merchandise worth what you're paying for it, nor is it what people are buying.  Smc makes most of their money off the backs of their Members paying the unnecessary membership costs, bait and switch tactics and other unprofessional, unethical unbusiness like conduct which is part of the reason they're losing quite a bit of money right now.  Most of their merchandise is not as described either and their merchandise is cheap like. 

For all of you sympathizers out there taking up for Smc, you're stupid.

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This report was posted on Ripoff Report on 11/20/2009 05:18 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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