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Report: #286761

Complaint Review: SMC - SPECIALTY MERCHANDISE CORPORATION - Simi Valley California

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  • Reported By: Arnold Maryland
  • Author Confirmed What's this?
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  • SMC - SPECIALTY MERCHANDISE CORPORATION 996 Flower Glen St. Simi Valley, California U.S.A.

SMC - SPECIALTY MERCHANDISE CORPORATION, SMC took money out of my account WITHOUT authorization! I am on disability and cannot afford to JUST GIVE THEM MY MONEY! Will not refund either! Simi Valley California

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When I first spoke to one of the Reps. from SMC, I was told SMC had a special going on at that time and I could join for one (1) month for only $29.00. This guy had me on the phone for a very long time and since I knew our conversation was being recorded (according to the announcement), I asked several times if that was all I was being charged. The rep. agreed with me about only charging me $29.00 on my debit card.

He also told me that it was a one time deal and if I did not join at that time, I could not join at all!
"A ONE TIME SHOT" according to him!.

I never received the Membership package they were supposed to send me and it wasn't until I got a call from "MY COACH" is when I realized I was a member!
I immediately got online and talked to a CHAT REPRESENTATIVE. That was when I learned they took $214.95 out of my account! I told this rep. I NEVER authorized the payment !

I finally received my membership package AFTER calling to discuss and dispute the amounts they charged me!
All together ...They "UNLAWFULLY and WITHOUT MY PERMISSION took .... $214.95 for the MEMBERSHIP fee - $29.95 for the MONTHLY fee.

I contacted SMC BEFORE the 30 days were over and I told them I wanted to cancel my membership and get out of SMC COMPLETELY! I did what they said to do and I FAXED them my cancellation letter, but they still have not refunded my money!!! All together it cost me...$570.75

I had to pay for faxing my cancellation letter which was $6.00 - $19.85 to return the membership package and on top of it all...was charged an over-dradt fee from my bank since I did not have the available funds in my account!!!

I am Disabled and only receive a small amount each month. I thought by joining SMC, it might help enrich my life and improve my financial problems, but instead...they stole my money and left me broke!!!!

Karen
Arnold, Maryland
U.S.A.

This report was posted on Ripoff Report on 11/26/2007 10:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/smc-specialty-merchandise-corporation/simi-valley-california-93065/smc-specialty-merchandise-corporation-smc-took-money-out-of-my-account-without-authoriz-286761. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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