• Report: #1059553
Complaint Review:

Smile Care Dental

  • Submitted: Sun, June 16, 2013
  • Updated: Sun, June 16, 2013

  • Reported By: Fernando — Montclair California
Smile Care Dental
12233 Central Ave Chino, California USA

Smile Care Dental BAIT AND SWITCH DENTAL OFFICE Chino California

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I took my stepson here to get his ortho done. The staff was pretty helpful and nice. We got the a consultation and were told that thru our dental insurance company partial costs would be covered. We were given payments of $80 a month and $2500 total estimate. We agreed and on our second visit I noticed on the paper that our costs had gone up and they told me that my payment was now $125 a month and they maxed out my insurance coverage. I called the insurance company and they told me that they maxed out the benefits and they were also charging me the difference which came close to $5000 when I was initially quoted $2500 total. They did his top brackets on the initial appointment and they refused to reimburse me or hold up their end of the deal after I confronted them. They are complete rip offs and should not be in business. They gave me the run around the whole I questioned getting my reimbursement.  DO NOT GO TO THIS DENTAL OFFICE!

This report was posted on Ripoff Report on 06/16/2013 10:41 AM and is a permanent record located here: http://www.ripoffreport.com/reports/smile-care-dental/chino-california-91710/smile-care-dental-bait-and-switch-dental-office-chino-california-1059553. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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