• Report: #1022166
Complaint Review:

Smoke 51

  • Submitted: Fri, March 01, 2013
  • Updated: Fri, March 01, 2013

  • Reported By: Brenda — West Middlesex Pennsylvania United States of America
Smoke 51
Internet United States of America

Smoke 51 They won't refund me the money for a free trial starter kit. They charged me 99.67 for it. Internet

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I got a free trial electronic cigarette from Smoke 51...they charged my acct. for $4.95 for s and h.

they took the money out on the 15th of the month and I received the product on the 18th.  They charged my bank acct. $97.67 on the 27th.  They said it was a 14 day trial.  I called them and they told me they could only refund me $40.00.  They told me that the trial began on the day of order...which they did not have that anywhere in their ad.  I am sooo upset about this.  I called them and told them that I would send the product back and for them to refund me the money they took out of my acct.  She told me I could send it back but they wouldn't give me my money back only for $40.00.  I contacted my bank and they filed dispute and put the money back into my acct.  And the company has NOT refunded me $40.00.  This is all a BIG SCAM!!!...I have learned not to apply for anymore trial offers...I hope someone can stop them from doing this to people!!!

This report was posted on Ripoff Report on 03/01/2013 01:58 PM and is a permanent record located here: http://www.ripoffreport.com/reports/smoke-51/internet/smoke-51-they-wont-refund-me-the-money-for-a-free-trial-starter-kit-they-charged-me-99-1022166. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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