• Report: #1044951
Complaint Review:


  • Submitted: Sat, April 20, 2013
  • Updated: Sat, April 20, 2013

  • Reported By: Fed Up — Nevada
3325 Cochran St. #108 Simi Valley, California United States of America


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On 3/18/13 I mailed a check in the amount of $29.95 for one Pleasure Kit, the check was cashed on 3/25 and I received the kit on 4/1/13. I followed the instructions and the e-cig worked fine the first day, however, the next morning it would not work at all. Because Smokeless Delite offers a 30 days money back guarantee, I returned the item on 4/3 with a letter asking for a refund and the reasons why I was returning the product. Smokeless Delite received the item on 4/6 at 9:02am. To date, and after 4 e-mails, I have not received my refund or any type of acknowledgement. I will file a complaint with the BBB. Please DO NOT use your credit or debit card with anybody unless they are trustworthy merchants like ITunes, Walmart or Amazon, I'm glad I did not. Moreover, Smokeless Delite deletes all the negative yet true comments. BEWARE!!!

This report was posted on Ripoff Report on 04/20/2013 08:39 PM and is a permanent record located here: http://www.ripoffreport.com/reports/smokeless-delite/simi-valley-california-93063/smokeless-delite-keep-away-from-this-co-simi-valley-california-1044951. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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