Complaint Review: Smokers-Mall.com - Internet
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- Author Not Confirmed
- Smokers-Mall.com Internet USA
- Phone:
- Web:
- Category: Shopping Centers & Malls
Smokers-Mall.com Chinese Internet Fraud +13105478498 DEKSI.NET Internet
*Consumer Comment: My experience with Smoker's Mall...
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09/15/15 Ordered 2 blocks of cigarettes that were supposed to be delivered within 14-21 business days.
11/23/15 Requested order status from customer support by email. Received a response saying that the merchandise had been shipped from Israel but they could not provide me with a tracking number due to technical difficulties on the part of USPS.
12/31/15 Called the credit card company to dispute charges. Was told that I was too late because a dispute must be filed within 60 days of the end of a billing cycle. I am out of $51.42 with no recourse.
The scam is simple: you place an order with smokers-mall.com, they take your money and string you along until it is too late to dispute the charge.
This report was posted on Ripoff Report on 12/31/2015 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/smokers-mallcom/internet/smokers-mallcom-chinese-internet-fraud-13105478498-deksinet-internet-1277283. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
My experience with Smoker's Mall...
AUTHOR: JayGee52 - (USA)
SUBMITTED: Monday, February 20, 2017
I have been doing business with Smoker's Mall for over 2 years - when a package is held up - it is due to customs seizing the package and holding it - this cannot be controlled by Smokers’ Mall, or anyone in their company. My packages have been held up at least 3 to 5 times. During each situation Smokers' Mall has stepped up and either resent my package or refunded my money. It is customs that does this - not them. The ONE COMPANY TO STAY AWAY FROM is CIGARETTES USA or ANY company that insists you go through Western Union to make a purchase. THEY are rip-offs. And stay away from Duty Free - they tell you that you are getting a free carton when in essence you are paying more for that "Free" one. Smokers Mall has always been very fair in all my transactions - they have NEVER taken my money and not sent my package and their prices are very reasonable. The people the person is describing is Cigarettes USA, they stole $149.00 from me because I was stupid enough to pay by Western Union.
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