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Report: #980815

Complaint Review: Sneakpeeq - Internet

  • Submitted:
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  • Reported By: lhitch — Saint Joseph Missouri United States of America
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  • Sneakpeeq Internet United States of America

Sneakpeeq Awful customer service, refusal to refund purchase, shotty products Internet

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I made a purchase through Sneakpeeq.com of a make at home cheese kit a few months ago. It took almost 4 weeks to receive my purchase and when I finally received it, the booklets were all misprinted. I returned the item and received a "badge" credit.
I used this badge to purchase a necklace and purchased another with my own money. They used the entire $32 credit for a $24 necklace and I never received the difference. When I received these necklaces, they were also of VERY poor quality (poor soldering, cheap materials, etc.).
I have contacted customer service numerous times and have received one email telling me to refer to their return policy after I have demanded that they give me my money back. I am returning the necklaces, but I will probably never purchase anything from this company again, even with my credit. I'll just put this in the loss column. They have virtually non-existent customer service and sell mediocre, over-priced products that you have to wait an eternity to receive.

This report was posted on Ripoff Report on 12/11/2012 08:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/sneakpeeq/internet/sneakpeeq-awful-customer-service-refusal-to-refund-purchase-shotty-products-internet-980815. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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